Taxes Residents of the state of Florida must pay 6% sales tax
Coupons If you have a coupon code, enter it into the "coupon codes" box while checking out. Coupons do not apply on clearance items.
Shipping Times We ship anywhere in the US, Puerto Rico, and Canada via USPS. Products are usually delivered 2-4 days after they are shipped depending on the shipping method chosen.
Shipping Costs USA: We charge a flat rate of $4.99 for USPS First Class or Parcel Post and $7.99 for USPS Priority. Canada and Puerto Rico: We charge a flat rate of $8.99 for USPS First Class mail only. Shipping is FREE for orders of $50 or more.
Processing Items are usually shipped within 3-4 business days, sometimes longer for custom palettes. Bulk orders are usually shipped within 1-2 weeks. If something is on backorder, we will inform you immediately. Please Note: In an effort to be more environmentally friendly, we do not include printed invoices or packing lists with our orders as they are often just thrown away. You may print one at checkout if you wish to keep a copy.
Paypal We use Paypal to handle all of our orders. It is a secure site that accepts all major credit cards.
Money Back Guarantee and Returns We offer a 10 day full money back guarantee on all of our products. No questions asked. You are only responsible for the shipping costs of sending the item(s) back to us. After 10 days, we will only accept unopened items for return or exchange. To make a return, e-mail us using the contact form and we will get back to you with further instructions. There are no refunds on clearance items.